EdooSmart Terms and Conditions
Last updated: Februart 12, 2025
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
Application means the software program provided by the Company downloaded by You on any electronic device, named EdooSmart
Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Country refers to: New South Wales, Australia
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to EdooSmart Pty Ltd, U33, 37 Campbell Street, Parramatta, NSW 2150.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Service refers to the Application.
Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Pricing and subscriptions
Australia and International Based Customers (Excluding Vietnam):
Subscription Service for CPA Foundation Level:
For the CPA Foundation level, the subscription fee will be 500 AUD (+GST) per subject for the first two months, followed by a continued subscription fee of 90 AUD (+GST) per subject for each subsequent month.
Fixed Price Service for Professional Level:
For the Professional Level, the fee will be a fixed price of 950 AUD (+GST) per subject per semester.
Vietnamese-Based Customers:
Subscription Service for CPA Foundation Level:
For the CPA Foundation level, the subscription fee will be 8 million VND per subject for the first two months, followed by a continued subscription fee of 1.5 million VND per subject for each subsequent month.
Fixed Price Service for Professional Level:
For the Professional Level, the fee will be a fixed price of 14.5 million VND per subject per semester.
Changes in Fees:
Fees for the Service are subject to change at the Company’s discretion. We will make reasonable efforts to provide at least 30 days’ notice prior to any new fees or changes to existing fees taking effect. Such notice will be provided on our website or through direct communication with you. Continued use of the Service after the fee changes have come into effect constitutes your agreement to the new fees.
Cancellation of Subscriptions:
You may cancel your subscription at any time. If you choose to cancel your subscription before the end of the term for which you have paid, you may use the Service until the end of that term, and the cancellation will take effect thereafter. No refunds will be provided for any remaining portion of the subscription term unless specified under our Refund Policy. To cancel your subscription, please follow the account deletion steps as outlined in our Service.
Termination & Account Deletion
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Delete Your Account and Personal Data
You have the right to delete your account and request the removal of your personal data from our servers. You can do this through one of the following methods:
1. Delete via Website
- Log in to your EdooSmart account on our website.
- Click on your avatar/profile picture in the top-right corner.
- Select “Remove Account” from the menu.
- Enter a reason for account deletion and confirm your request.
2. Delete via Direct Link
- If you are already logged in, visit the account deletion page:
- https://practice.edoosmart.com/members/cpaadmin/remove-account/
- Enter a reason for account deletion and confirm.
3. Delete via Mobile App
- Open the EdooSmart mobile app.
- Go to Settings > Delete Account.
- Follow the on-screen instructions to confirm your request.
What Happens After Deletion?
- Your personal data and account information will be permanently removed from our servers within 30 days.
- Any purchases, subscriptions, or learning progress associated with your account will be lost.
- You will no longer be able to access your account or restore deleted data.
Important Notes
- If you have an active subscription, please cancel it before deleting your account.
- Some legal or financial records may be retained if required by law.
- If you experience issues, you can contact our support team at info@edoosmart.com.
By proceeding with account deletion, you acknowledge that this action is irreversible.
User Content & Ownership
By submitting any content (such as posts, comments, or uploaded materials) to EdooSmart, You grant us a non-exclusive, worldwide, royalty-free license to use, distribute, modify, and display Your content in connection with our services.
You retain full ownership of Your content, but You agree that EdooSmart can use it without compensation for educational purposes.
You are solely responsible for any content You upload or share and must not violate any intellectual property rights, privacy laws, or third-party agreements.
EdooSmart reserves the right to remove or modify any user-submitted content that violates these Terms, infringes intellectual property rights, or breaches applicable laws. Users may request content removal by contacting support at info@edoosmart.com.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law. This clause should not be construed as limiting or excluding your rights under the Australian Consumer Law.
Refund Policy
Refunds will only be made in accordance with the following terms:
Cancellation Before Course Commencement
- If written notice of cancellation or withdrawal is sent more than two (2) weeks before the start of the enrolled subject/study option, a $50 administration fee will be deducted from the refund.
- If written notice is sent less than two (2) weeks before the start of the enrolled subject/study option, only 75% of the course fee paid will be refunded.
No Refund After Course Commencement
- Once you have enrolled in a class that has commenced, no refund will be issued.
- EdooSmart reserves the right to decline a refund request if you withdraw or miss a class after it has officially started.
Alternative Tuition Arrangements
- EdooSmart reserves the right to offer alternative tuition arrangements in place of a refund. If these arrangements are unacceptable to the student, a refund will then be processed.
Refunds for Unavailable Courses
- If EdooSmart is unable to provide the subject/study option you enrolled in, the full tuition fee will be refunded.
Exceptional Circumstances
- Refunds will be considered for serious accidents or illness. You must provide supporting evidence or documentation to support your request.
Refunds Not Applicable to Practice Tests
- Refunds do not apply to Practice Tests.
How to Apply for a Refund
Step 1: Send a refund request to info@edoosmart.com with details of your cancellation or refund reason.
Step 2: EdooSmart will review your request and may request additional information.
Step 3: EdooSmart will notify you in writing within one (1) week of the outcome of your request.
A record of your request will be kept on file.
This clause should not be construed as limiting or excluding your rights under the Australian Consumer Law.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Governing Law & Legal Compliance
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, excluding conflict of law rules. Your use of the Service may also be subject to other local, state, national, or international laws.
Dispute Resolution & Arbitration
You agree to engage in good faith when resolving the dispute.
If You have a dispute with EdooSmart, You agree to first try to resolve the dispute informally by contacting Us at info@edoosmart.com.
If the dispute is not resolved within 30 days, both parties agree to resolve any claims through binding arbitration in New South Wales, Australia, in accordance with the Australian Centre for International Commercial Arbitration (ACICA) rules.
Class Action Waiver: By agreeing to these Terms, You waive Your right to participate in any class-action lawsuit against EdooSmart.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Intellectual Property Rights
The Service, including but not limited to its text, graphics, user interface, visual interface, photographs, trademarks, logos, sounds, music, artwork, computer code and other material (collectively, the “Content”), and the design, structure, selection, coordination, expression, and arrangement of such Content, contained on the Service is owned, controlled or licensed by or to the Company, and is protected by copyright, trade dress, patent, and trademark laws, and various other intellectual property rights and unfair competition laws.
Except as expressly provided in these Terms and Conditions, no part of the Service and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without the Company’s express prior written permission.
You are granted a limited license to access and use the Service and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. The Company reserves all rights not expressly granted to You in and to the Service and Content.
You must not:
- Modify copies of any materials from this site.
- Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
- Delete or alter any copyright, trademark, or other proprietary
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of any inconsistency.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By email: info@edoosmart.com